How to display Clinch candidates’ interaction score in Greenhouse

Total setup time: 5 minutes

In Clinch Talent, the candidate interaction score allows you to quickly and easily identify your most engaged candidates by allocating them a score on a scale of 0 (least engaged) – 1 (most engaged). By allowing your candidates' interaction score to be posted to Greenhouse, too, Clinch gives your recruiters insight into a candidate’s interaction with your company – right from within the ATS, making it easier than ever to determine which applicants are most engaged with your employer brand.

To activate this feature, please follow the steps outlined below: 

1. API permission:

a) Visit https://app.greenhouse.io/configure/dev_center/credentials

b) Look for your recently created Harvest API key called "Clinch Harvest", click "Manage Permissions"

c) Check the box for Users -> Get Users.

(Explanation: In order to post the Clinch interaction score, Greenhouse require a user for auditing purposes. To get the Greenhouse internal user id, we need permission to get a list of the users so you can choose one of them from within Clinch)

2. Create a new "custom field:"

a) Visit https://app.greenhouse.io/custom_fields/candidates

b) Click "Add Field"

c) Fill out the fields as follows:

  - Field: Interaction Score

  - Description: Clinch Interaction Score

  - Type: Number

  Click "Save"

3. Inform your Clinch Talent point of contact (or mail support@clinchtalent.com) that the changes have been made at your end. 


When set up, Clinch will push interaction scores on a regular basis to Greenhouse.

To learn more about candidates' interaction score, please see our dedicated doc.

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