How to manually unsubscribe candidates from emails
It may be the case that a particular candidate no longer needs to receive automated emails sent through Clinch Talent.
To stop a candidate from receiving any further emails, you will need to unsubscribe them.
You can do this by following these simple steps:
1. Go to Candidates in the left or top menu.
2. On the Candidate Lists screen, find the candidate in question by performing a Simple Search, or, click into the list you know them to be a part of.3. When you see the relevant candidate, click on the Action Button in line. From the dropdown, select Unsubscribe.
4. You can also unsubscribe a candidate by clicking on the Action Button in their Candidate Profile, and selecting Unsubscribe from the dropdown.
N.B. It is not possible for a team member to re-subscribe a candidate. However, if a previously unsubscribed candidate subsequently completes a Call-to-Action, he or she will have opted back into the system —in effect, re-subscribing.